fulfillment policy
Fulfillment Policy for Credit Card Payments via Stripe®
These policies will aid users determine how Polarity Design Team, Inc. fulfills orders and payments made by credit card via the payment processor Stripe.
At Polarity Design Co., we strive to provide high-quality digital marketing services with clear timelines and expectations for each project.
1. Project Timeline
After receiving the initial down payment, project completion typically takes between 1-6 weeks, depending on the project’s scope.
2. Client Responsibilities
To keep your project on schedule, timely collaboration is essential. Clients are responsible for providing specific materials, such as branding assets, content, or other necessary information. Delays in providing these items may extend the overall timeline.
3. Project Abandonment and Cancellations
Polarity Design Co. considers a project abandoned if there has been no client response or required action within a set period, typically 30 days. Abandoned projects may be closed, and clients would need to initiate a new agreement to resume work, which may incur additional fees. Cancellations initiated by the client after the project begins are not eligible for refunds. We encourage clients to discuss any concerns or changes in their needs promptly to avoid disruption.
4. Refunds and Adjustments
Polarity Design Co. does not offer refunds or adjustments after project commencement. We encourage clients to discuss any questions or concerns with us before starting the project to ensure our services align with their expectations.
5. Contact Information
If you have questions about your project or encounter any issues, please reach out to us at sales@polaritydesign.co. We’re here to support you at every step.
SMS Terms & Conditions
Last updated: September 28, 2026
Polarity Design Team Inc., operating as Polarity Design Co., offers an optional marketing text-message program for U.S. subscribers. Messages may cover marketing events, practical marketing ideas, and availability for new clients.
Your choice to receive texts
By actively selecting SMS consent and submitting our website form or chat widget, you authorize recurring marketing texts from Polarity Design Team Inc. (Polarity Design Co.) at the number provided, including messages sent using automated technology. You must be the subscriber or authorized user of that number. Consent is not a condition of purchasing goods or services. Email consent and SMS consent are separate; providing a phone number alone does not enroll you in marketing texts.
Frequency and charges
Message frequency varies based on events, availability, and your interactions with us. Message and data rates may apply to messages sent to you and from you. Contact your wireless provider with questions about your text or data plan.
Stopping and restarting messages
Reply STOP to any program text to unsubscribe. We will send one non-promotional confirmation, then stop program messages. You may also request cancellation by emailing hello@polaritydesign.co or calling (435) 592-9098. To join again, complete the opt-in process again. Tell us if you change or give up your mobile number.
Help and contact information
Reply HELP for assistance, email hello@polaritydesign.co, or call (435) 592-9098. Polarity Design Team Inc. (Polarity Design Co.) is located at 2303 N Coral Canyon Blvd #108, Washington, UT 84780.
Delivery and privacy
Message delivery depends on your wireless carrier, network, and device. Carriers are not liable for delayed or undelivered messages. Read our Privacy Policy for details about collection, use, protection, and sharing of mobile information and consent records.