Privacy Policy
Last updated: September 28, 2026
At Polarity Design Co., your privacy matters to us. We don’t like shady marketing tactics or spam, and we’ll always treat your info with the same respect we expect from others. This policy explains what data we collect, why we collect it, and what your rights are when you interact with our website.
Who we are
We’re Polarity Design Co., a creative marketing team helping small businesses grow with clear, actionable marketing strategies. Our website address is: https://polaritydesign.co.
You can contact us at:
- hello@polaritydesign.co
-
2303 N Coral Canyon Blvd #108
Washington, UT 84780
What Information We Collect
- Name
- Email address
- Phone number (if you fill it out)
- Business name
- Form responses
- Website analytics data (like IP address, device/browser type, and pages visited)
How We Collect It
- Directly from you: When you fill out a form, subscribe to emails, or contact us.
- Automatically: Through tools like Google Analytics or social media pixels that track how you use our site.
Why We Collect It
We use your information to:
- Respond to inquiries
- Send helpful emails and updates (if you’ve opted in)
- Improve our website and marketing strategy
- Understand what content is useful so we can keep making it better
We don’t sell or rent your data. Ever.
Legal Basis (For Our EU Friends)
If you’re in the European Union, we collect and process your personal data under the following legal bases:
- Consent – for email marketing and contact forms
- Legitimate interest – for analytics and basic site functionality
Who We Share Data With
We work with service providers that process information on our behalf, including Google Analytics for website traffic analysis and HighLevel/LeadConnector for forms, chat, contact management, and messaging.
SMS and mobile information
Polarity Design Team Inc., operating as Polarity Design Co., collects the name, mobile number, message content, communication preferences, and consent information you provide through our website forms and chat widget. We also collect any email address or optional business details you provide. We use this information to respond to you, manage subscriptions, send the marketing texts you expressly choose, and honor opt-out requests.
Providing a phone number alone does not enroll you in marketing texts. SMS consent is separate from email consent and is not a condition of purchase. Our SMS program covers marketing events, practical marketing ideas, and new-client availability.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We retain consent and opt-out records as needed to document your choices, honor your preferences, and meet applicable recordkeeping obligations. Access is limited to people and service providers who need it to operate the program. You may request access, correction, or deletion by contacting us; some records may need to be retained to honor opt-outs or meet legal obligations.
Reply STOP to cancel texts or HELP for assistance. You can also contact hello@polaritydesign.co or (435) 592-9098 to withdraw consent or ask a privacy question. Our mailing address is 2303 N Coral Canyon Blvd #108, Washington, UT 84780. See our SMS Terms & Conditions.
How Long We Keep Your Info
Your Rights
You can:
- Ask us what personal data we have on you
- Request that we update or delete your info
- Withdraw consent at any time (just click “unsubscribe” or shoot us an email)
To do any of the above, just email us at hello@polaritydesign.co and we’ll help you out.
Cookies + Tracking
Like most websites, we use cookies and similar tracking tech to see how people use our site. This helps us improve your experience and our marketing.
You can adjust your browser settings to block cookies or delete them at any time.
Data Security
We use SSL (that little lock in your browser bar) to keep your info encrypted. Access to your data is limited to only those who need it to get their job done.
Changes to This Policy
We may update this Privacy Policy occasionally. If we make changes, we’ll post them here. If they’re big changes, we’ll let you know directly (if you’re on our email list).
Questions?
We’re always happy to clarify anything or answer your privacy questions. Just send us an email at hello@polaritydesign.co.